TaRMS Registration Guide

What is TaRMS?

TaRMS (Tax Revenue Management System) is ZIMRA’s online platform for all tax administration. Launched to modernise Zimbabwe’s tax system, TaRMS replaced the older manual processes and allows taxpayers to manage everything online, including registration, filing returns, making payments, and applying for tax clearance certificates.

The portal is accessible at tarms.zimra.co.zw and works on desktop, tablet, and mobile devices.

Step-by-Step Registration Process

Detailed Registration Steps

Step 1: Create a TaRMS Account

1. Open your web browser and navigate to tarms.zimra.co.zw
2. Click the “Register” or “Sign Up” button on the login page
3. Select your registration type: Individual or Company/Organisation
4. Enter your email address (this will be your login username)
5. Create a password (minimum 8 characters, include uppercase, lowercase, and numbers)
6. Enter your mobile phone number for OTP verification
7. Accept the terms and conditions
8. Click “Register” to create your account
9. Check your email for the verification link and click it to activate your account

Step 2: Log In and Complete Your Profile

1. Log in with your email and password
2. Navigate to “Tax Registration” or “Apply for TIN”
3. Select the type of tax registration you need (Income Tax, VAT, PAYE, etc.)
4. For individuals: enter your national ID number, full name, date of birth, physical address, and postal address
5. For companies: enter the company registration number, company name, date of incorporation, registered address, nature of business, and director details
6. Add banking details (bank name, branch, account number) for future refunds

Step 3: Upload Required Documents

The following documents must be uploaded as scanned copies or clear photographs:

For Individuals:

• National ID (both sides) or valid passport
• Proof of residential address (utility bill, bank statement, or lease agreement — not older than 3 months)

For Companies:

• Certificate of Incorporation (CR5) from the Registrar of Companies
• CR14 (Return of Directors) showing current directors
• National IDs of all directors
• Proof of business address (lease agreement, utility bill, or rates clearance)
• Company bank account confirmation letter (from your bank)
• Articles of Association (Memorandum of Association)

Step 4: Review and Submit

1. Review all entered information carefully for spelling errors and incorrect numbers
2. Verify that all documents have been uploaded successfully
3. Click “Submit Application”
4. Note your application reference number for tracking

Step 5: Receive Your TIN

1. ZIMRA reviews your application (typically 3-5 working days)
2. You may receive a request for additional information via email
3. Once approved, your Taxpayer Identification Number (TIN) is generated
4. You will receive your TIN via email and it will appear in your TaRMS dashboard
5. Your TIN is permanent and does not need to be renewed

Common Problems & Solutions

After Registration: Next Steps

Once you have your TIN, you can:

• File tax returns through TaRMS — see our income tax return guide
• Make tax payments via bank transfer or mobile money
• Apply for tax clearance (ITF263) — see our tax clearance guide
• Register for VAT if your turnover exceeds US$60,000/year — see our VAT guide
• Set up PAYE if you have employees — see our employer PAYE guide